A Tallinn locksmith with two businesses: emergency call-outs and door hardware sales. One website now handles both — the urgent call and the considered purchase.
Most Luku-Abi customers arrive in a hurry: locked out, a broken lock, lost keys. They search on a phone and call the first company that looks reliable.
The company also sells locks, handles, closers and keys — but that part lived offline. Customers phoned to ask whether something was in stock, and the answer often waited until the locksmith was back from a job.
Someone standing at a locked door should reach the locksmith in seconds.
Hardware should sell around the clock, with delivery or installation.
The first screen answers the only question a locked-out person has: can you come now? The call button stays within reach, areas and starting prices are visible without scrolling.
Door opening, lock change, car opening — each service has its own page in four languages, written the way people search for it.
The main categories, search by name or product code, and a way into the key configurator — all on one screen.
More than 14,000 products, sorted by category and type: mortise locks, cylinders, padlocks, handles. Filters respond instantly.
Photos, specifications, price and delivery options; installation can be ordered together with the product.
Customers set up a key copy — garage, safe or special profiles — and send an order with every detail already filled in.
Not sure which lock you have? Upload a photo and the shop replies with matching options.
Order history and saved details; company customers see their own prices after signing in.
Prices, products, texts and reviews are changed in a simple admin.
Every order and key request comes in with all details filled in.
Company customers get their own price level automatically.
An estimate for a service site in four languages plus an online shop with a large catalogue, customer accounts and a configurator. A smaller shop — a few hundred products in one language — costs much less.